LGPD

Privacy Policy

Last updated: October 2026

1. Who we are

This website belongs to Pousada Serra Dourada, Mossâmedes, Goiás, Brazil. Contact for privacy matters: bandbserradourada@gmail.com.

2. What data we process

• Data you send through the forms (name, email, phone, dates, message) — used only to reply and organise your booking.
• Messages via WhatsApp are also subject to the WhatsApp/Meta privacy policy.
• Technical access data (e.g. IP address) is processed by our hosting provider Cloudflare to deliver the site securely.

3. Cookies and tracking

We do not use advertising cookies or tracking tools. Fonts are hosted on this site. Google Maps is only loaded if you click “Show map”.

4. Third-party services

Forms are sent via the FormSubmit service (formsubmit.co), which forwards the message to our email. Links to WhatsApp, Instagram and Google Maps lead to external services with their own policies.

5. Your rights

Under Brazil’s LGPD (Law No. 13,709/2018) — and, where applicable, the GDPR — you may request access to, correction or deletion of your data at any time via the email above. We only keep data as long as needed for your request and legal obligations.